Evolutive training

Inclusive support service

Our Evolutive users have access to an in-house support and helpdesk team, available Monday-Friday, 9am-5pm via email and telephone.

Helpdesk support is included within the annual software licence and is backed by a Service Level Agreement. New software versions, product upgrades and various integrations are also included. 

 

Contact the helpdesk:

e: helpdesk@alciumsoftware.com

t: 0114 349 1294 (option 2) 

Hear from our clients

  • "The Evolutive team are fabulous - friendly, helpful and responsive. They make changes quickly, keeping us in the loop, and always respond to any instant concerns or issues we encounter. I wish more suppliers and providers worked so efficiently!"

    Solent Partners

  • "We’ve had excellent support from the Evolutive and wider Alcium team. Enquiries and issues are responded to quickly. Support is provided when needed, the team have delivered welcome support and advice when setting up new processes required for new programmes."

    Cheshire West & Chester Council

  • "Throughout the years we have worked with Alcium they have been professional, helpful and quick to help and resolve matters. They are quick to create new forms for us to publish online, as well as Welsh-language versions for us to publish in parallel."

    Bridgend County Borough Council